FAQs
More FAQs- What does pre-loss condition mean?
- What would be considered non-insured work?
- What types of surfaces and areas do you disinfect?
There may be some damage to your commercial property and facility that existed prior to the loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your commercial property to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.
Our disinfection services are designed to cover a wide range of surfaces and areas, including but not limited to, floors, walls, office furniture, and equipment. We also have specialized services that target hard-to-reach areas such as ventilation systems and ductwork. Our technicians are highly trained and equipped with industry-grade products and equipment to effectively eliminate contaminants and pathogens from all types of surfaces at all types of commercial facilities. We ensure that all areas are properly isolated before carrying out our disinfection process to prevent any further contamination spread. With our expertise and state-of-the-art methods, we can provide thorough disinfection services for any commercial space.