FAQs
More FAQs- What about special items?
- Will turning up the heat help dry things out?
- What would be considered non-insured work?
Some items require restoration by specialists. Working with your insurance claim representative, we can help you identify these items and locate a qualified restorer.
Not necessarily. Our trained technicians will adjust the temperature to its optimum setting for the proper drying conditions. Once set, do not change the setting or shut off the HVAC system; doing so may prolong the drying process.
Any construction project unrelated to your loss is considered non-insured work. At your request, we will provide a separate estimate for non-insured construction projects, and this work will require separate authorization and payment terms. If the non-insured work will delay the completion of an insured portion, then the situation must first be discussed with your Insurance Adjuster and the ServiceMaster Restore Project Manager.